Shipping, Returns, and Refunds policy

We hope that you are completely satisfied with your purchase. We stand behind our products. If you are not absolutely satisfied with your purchase from, we will happily provide a refund for merchandise returned within 30 days of the ship date. (We apologize but shipping fees, if any are incurred, may not be refunded.) Also, in case of a damaged, defective, or incorrect items, we will assist you in returning and replacing your products. For all inquiries please contact customer service at

Refunds are made to the original form of payment once the returned product is received. The refund should appear soon after we have received the returned product.

We are unable to accept the return of Sapelo Skin Care products purchased from our retail partners. Please contact their appropriate customer service center for all requests.

Complimentary shipping on all orders.